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Terms of Use

Last updated: May 21, 2026

1. Agreement

These Terms of Use (“Terms”) govern your access to and use of the 10xSearchData service at 10xsearchdata.com (the “Service”), operated by 10xSearch (“10xSearch”, “we”, “us”). By accessing or using the Service you agree to these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization.

2. The Service

10xSearchData is an AI-citation visibility and attribution platform that measures and models how brands appear across AI answer engines and related channels. Features and availability may change over time.

3. Eligibility and accounts

Access is currently invite-only and provided through workspaces. You must be at least 18 years old. You are responsible for all activity under your account, for keeping your sign-in method secure, and for promptly notifying us of any unauthorized use. We recommend enabling two-factor authentication.

4. Acceptable use

You agree not to:

• use the Service unlawfully or in violation of third-party rights;
• attempt to gain unauthorized access to the Service, other workspaces, or our systems;
• interfere with or disrupt the Service;
• reverse engineer or scrape the Service except as permitted by law; or
• use the Service to send spam or malicious content.

5. Customer data

As between you and 10xSearch, you retain all rights to the data you and your workspace submit to the Service (“Customer Data”). You grant 10xSearch a non-exclusive, worldwide license to host, process, and use Customer Data solely to provide, secure, and improve the Service. You are responsible for ensuring you have the rights to submit Customer Data and that doing so complies with applicable law.

6. Subscriptions and billing

Paid plans are billed through Stripe on a recurring monthly basis. By subscribing you authorize recurring charges until you cancel. You may cancel at any time through the billing portal; cancellation takes effect at the end of the current billing period and the Service continues until then. Except where required by law, fees are non-refundable and partial periods are not pro-rated. We may change pricing on prospective notice.

7. AI-derived results

The Service reports and models data gathered from third-party AI systems, search providers, and other external sources. These results — including citation counts, visibility scores, estimated media value, and branded-search figures — are estimates and modeling outputs. They may be incomplete, delayed, or inaccurate, depend on systems we do not control, and are not a guarantee of any marketing or business outcome. You should not rely on them as professional advice.

8. Third-party services

The Service integrates third-party services, including those listed in our Privacy Policy. Your use of those services may be subject to their own terms, and we are not responsible for them.

9. Intellectual property

The Service, including its software, design, and content (excluding Customer Data), is owned by 10xSearch and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription, subject to these Terms.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR ACCURATE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 10xSearch WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify and hold 10xSearch harmless from claims, losses, and expenses arising out of your Customer Data, your use of the Service, or your violation of these Terms or applicable law.

13. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or to protect the Service or other users. On termination your right to use the Service ends; provisions that by their nature should survive (including Sections 5 and 9–12) will survive.

14. Changes

We may modify the Service or these Terms. Material changes to these Terms will be reflected by the “Last updated” date above. Continued use of the Service after changes take effect constitutes acceptance.

15. Governing law

These Terms are governed by the laws of the United States and of the U.S. state in which 10xSearch is organized, without regard to conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the courts located there for any dispute arising out of these Terms or the Service.

16. Contact

Questions about these Terms: support@10xsearchdata.com.